Air India is strategically implementing artificial intelligence to revolutionise its operations, enhance customer service, and drive down costs, marking a significant step in its transformation journey.Key PointsAir India is ...
Hims & Hers, the telehealth company that sells weight-loss drugs and sexual health prescriptions, has confirmed a data breach affecting its third-party customer service platform. The healthcare company said ...
Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll out the feature globally. ...
Abinav Raja, MD, Ramco Systems at a press conference in Chennai on Thursday. | Photo Credit: Bijoy Ghosh Ramco Systems, the software firm from Chennai’s Ramco Group, has launched ...
Hariharan Muralimanohar, Global Head of Marketing, Zoho One Zoho One, the all-in-one business software platform from SaaS major Zoho, has registered 39 per cent year-on-year customer growth in FY25 ...
Published on: Nov 09, 2025 08:44 pm IST A Blinkit worker dragged his EV, charged it at a customer’s home and offered a chocolate in thanks. The convenience of ...
Customer Experiences In SaaS: Technology is growing fast nowadays, and it is making life easier for businesses and customers. In the Software as a Service (SaaS) industry, artificial intelligence ...
Mumbai: A bomb threat was received on the Reserve Bank of India (RBI)'s customer care number yesterday, during which the caller claimed to be the "CEO of Lashkar-e-Taiba", sources ...
South Korean carmaker Kia was on Tuesday declared the top mass-market performer in the overall customer experience index (CEI), an annual survey done by the Federation of Automobile Dealers ...