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Many travellers took to the internet to complain that they were unable to book tickets as the IRCTC website glitched.
Travellers said they were unable to log in or complete bookings as the IRCTC website faced technical issues on Saturday. (IMAGE: PTI)
People planning to travel by train this festive season, especially for the upcoming Chhath festival, took to social media on Saturday to complain about glitches on the Indian Railway Catering and Tourism Corporation (IRCTC) website.
The IRCTC is yet to issue an official statement but was replying to social media users tagging it on its X handles while raising the complaints.
Downdetector, a website that tracks and reports real-time outages and service disruptions for online platforms, apps and websites, saw close to 180 reports over disruptions on IRCTC around 10am today.
“Kindly raise your concern/complaint on https://equery.irctc.co.in/irctc_equery/ using registered mobile no /mail id,” IRCTC replied to a post in which a user raised issue with booking tickets, “Irctc website is down while ticket booking Sir.Plz do needful”, attaching a screenshot of the booking.
A student possibly appearing for his exams also said that he was unable to do so because IRCTC servers were down.
“The IRCTC website is COMPLETELY DOWN just 1min before booking start for #Tatkal booking. Trying to book an AC ticket since last 3days for my exam. This happens every festive season. #IRCTCDown #TatkalBooking #FestiveTravel #IndianRailways,” X user @Pradeep63235513 said.
“There is definitely some problem with irctc app for general public. Either there are some loopholes or some big technical glitch. We couldn’t book our tickets. Sharing snapshots if it helps in resolution,” said another aggrieved passenger.
Shankhyaneel Sarkar is a Chief Sub-Editor at News18. He covers international affairs, where he focuses on breaking news to in-depth analyses. He has over seven years of experience during which he has covered se…Read More
Shankhyaneel Sarkar is a Chief Sub-Editor at News18. He covers international affairs, where he focuses on breaking news to in-depth analyses. He has over seven years of experience during which he has covered se… Read More
October 25, 2025, 12:46 IST
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