Mumbai: On the eve of National Doctor’s Day, Metropolis Healthcare celebrates this special occasion by introducing Metrobot, a chatbot designed exclusively for doctors. Metrobot, which is designed to revolutionise doctor-provider communication, eliminates the need for traditional call centres by providing doctors with a seamless WhatsApp-based chat platform. Doctors can use Metrobot to access essential medical information such as test availability, methodology, sample transport guidelines, turnaround time, sensitivity, specificity and cost, enhancing their decision-making process and providing patients with instant information and service.The development of the new ‘Metrobot’ involved extensive research and insights from more than 1000 doctors of various clinical specialities, ensuring its relevance and effectiveness. Beyond information sharing, Metrobot includes continuing medical education (CME) modules, enabling doctors to stay updated with the latest advancements in their respective fields. Doctors can conveniently upload patient prescriptions, receiving prompt guidance from Metropolis for testing processes. This streamlined approach saves time and assures comprehensive care.
Metropolis Healthcare aims to engage with more than one lakh doctors in the debut year itself and an even larger number in the future. Metrobot provides customisation options, allowing doctors to receive messages at their preferred times and formats. Leveraging WhatsApp, the platform offers quick access to essential service links. Metrobot caters to diverse medical specialities. Metropolis Healthcare remains committed to refining and expanding the platform based on continuous feedback, meeting the unique needs of nephrologists, neurologists, oncologists, gynaecologists and various clinical specialities.
Surendran Chemmenkottil, Chief Executive Officer, Metropolis Healthcare Limited said, “We are delighted to introduce Metrobot on the occasion of Doctors Day, as we celebrate and express our gratitude to the remarkable doctors who play an instrumental role in safeguarding the health of our communities. As we continue to expand our network in tier II and tier III cities, this new platform will aid will us in serving a larger number of doctors around the country. We are excited to continue on this journey and look forward to further improving the healthcare landscape by collaborating with our esteemed medical professionals.”Dr Kirti Chadha, Chief Scientific Officer, Metropolis Healthcare Limited said, “Metrobot is a game-changer in doctor-provider communication, offering a revolutionary platform. Through extensive research and collaboration with doctors, we have developed a tool that provides instant access to critical information, enables efficient patient management, and facilitates continuous learning through CME modules.”
